Membership Tiers

In the Admin Portal, Raffle Managers can edit the number of tiers available to customers and the price for each tier. These settings dictate the membership tiers available in the member portal which a member can opt into.

To access this, navigate to Settings in the left menu, then select Advanced, followed by Memberships. The Membership Settings page will open, with the Tiers section displayed at the top (see below).

The current tiers will be shown. To edit these, click on the edit icon (see below).

From here an overlay will display the current tiers, with a bin icon alongside each one to delete that tier. To add a new tier, select ‘Add new tier’. 

A text field will appear to add the new tier amount (see below). Select Save to save the new tier and select Cancel to go back to the Membership Settings page without creating a new tier.

Note: editing the tiers from here will successfully update the tiers available in the membership portal. It WON’T have any bearing on tickets previously issued for an ongoing event.

If a member is opted into a tier that has been deleted, their member portal will still maintain record of their enrolled member tier although no longer available for other members to switch to.