Multi-product Configuration

A new section has been introduced in the Event Setup to manage multi-product offerings. 

Default Configuration (single event use) 

If you do not intend to operate multiple events simultaneously, leave the Multi-Product Config settings as the defaults: 

• Event Dependency: Independent 

• Visual Order: 0 

Multi-product Configuration Options 

If you intend to operate multiple events simultaneously, the following configuration options are available: 

Maximum Concurrent Active Events 

You can have a maximum of two active events at the same time. 

Visual Order 

The Visual Order (VO) determines the display order of events, both online & on stations. Active events are displayed in ascending numerical order based on the Visual Order setting. 

• Example: If you create three events with Event A with VO 3, Event B with VO 1 & Event C with VO 4, they will be displayed in the order: B, A, then C. 

If you assign the same Visual Order to two events, the oldest event will be displayed first. 

• Example: If Event D is created and has Visual Order set to 0, followed by the creation of Event E also set to 0, they will be displayed in the order: D then E. 

Event Dependency 

• At least one of the two active Events must be set to Independent for customers to purchase tickets. 

• If one event is Independent and the other is Dependent, customers must add tickets from the Independent event to their cart before they can add tickets for the Dependent event. 

• If all events are configured as Independent, customers can purchase tickets for either or both Events.